Return and Refund
At Kavir.store, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help with our return and refund policy.
1. Eligibility for Returns:
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Products can be returned within 14 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition as received.
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Items that are customized or on sale are not eligible for return.
2. Return Process:
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To initiate a return, please contact us at contact@kavir.store with your order details and reason for return.
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Our team will provide instructions for returning the product.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds:
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method.
4. Exchanges:
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We only replace items if they are defective or damaged. If you need an exchange, contact us at contact@kavir.store.
5. Non-Returnable Items:
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Gift cards.
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Perishable goods or items classified as non-returnable.
6. Contact Us:
If you have any questions about our return and refund policy, please contact us:
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Email: contact@kavir.store
By purchasing from Kavir.store, you agree to this Return & Refund Policy. We reserve the right to update this policy as needed.